TK International Sdn. Bhd. ("TK International"), a Japanese-owned IT solutions provider based in Malaysia has been developing its outsourcing business with digital technology and multilingual and multicultural specialists. Utilizing its experience and know-how, TK International will begin offering "Remote Work Assist" services from 9^th April 2020, which supports the introduction and operation of remote work.

The spread of the COVID-19 causes in the limit of business environments to go outdoors and the number of companies to adopt the remote work are increasing. However, this in many cases unable to achieve expected result due to a lack of skills and resources. TK International provides "Remote Work Assist" for corporations that are facing challenges in implementing and supports operation to be more efficient and effective.

Service of Remote Work Assist

• Conveying information and conducting interview survey to business partners

• Sales activities to existing and prospective customers
• Communication to employees
• Operation of webinars and web-meetings

１．Conveying information and conducting interview survey to business partners
Communicating with customers, suppliers and dealers on behalf of companies that have many customers and are unable to contact in a timely manner with their own employees. To conduct interviews and surveys are also available.

２．Sales activities to existing and prospective customers
Communicate with existing customers and following up prospective customers on behalf of the company's sales representatives. Set targets (KPIs) and perform sales activities to achieve it.

３．Communication to employees
Communicate with individual employees on behalf of the company's management or HR staff which is difficult to do by email such as interviews and surveys followed by the inquiry list.

４．Operation of webinars and web-meetings
Hold online seminars, lectures and both external and internal meetings. End-to-end service of the event, from announcement, registration of participants, program moderating, conducting survey to distributing recorded videos.

The contents of "Remote Work Assist
　・Overall design of remote work activities
　・Create call script and target list
　・Conduct outbound calls
　・Support for webinars and web meetings
　・Making reports and progress updates

　Language
English, Malay, Japanese

　Cost
Setup fee：From RM1,000～
Implementation. Outsourcing service fee：From RM1,000～
Regarding payment, you can use the payment grace system of up to three months from the service

Remote Work Assist service introduction site：
https://tk-international.com/inside-sales/

Through the Remote Work Assist, TK International will contribute to the continuous business expansion of companies in Malaysia.

Company name：TK International Sdn.Bhd. (1088406-U)
http://tk-international.com
Establishment on 9^th April 2014
Address：Oasis Square, B-8-02, Capital 2, No. 2, Jalan PJU 1A/7, Oasis Ara Damansara,
47301 Petaling Jaya, Selangor
Representative： Managing Director　Shingo Abe
Company overview： Malaysia-based IT business consulting, cloud service sales business, regional development and digital marketing business.

▼Contact▼
Name：Shingo Abe
TEL：+6018 387 5096
MAIL：cloud@tk-international.com